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Announcing End of Sale and End of Life for Malware Analysis, Detect AI, and CloudSIEM

Tags: Advisories, Product Advisories

Advisory Type

Announcement


Advisory Content

Summary:

  • Announcing the End of Sale (EOS) for its Malware Analysis, effective November 7, 2024. The Malware Analysis appliances' End of Life (EOL) is To Be Determined. We will make sure that ampule time is provided for when this changes.
  • Announcing the End of Sale (EOS) and End of Life (EOL) for the NetWitness Detect AI effective November 7, 2024. 
  • Announcing the End of Sale (EOS) and End of Life (EOL) for the NetWitness CloudSIEM effective November 7, 2024. 

Platforms:

  • All Malware Analysis Versions and Appliances
  • All Detect AI Versions
  • All CloudSIEM Versions

Details:

 All NetWitness Malware Analysis Versions and Appliances:

  • We encourage customers to engage with their NetWitness Sales Representative or Customer Support to ensure a seamless transition. The upcoming NetWitness Next platform, scheduled for release in Q2 CY 2026, plans to include integrated malware capabilities. NetWitness will continue to provide extended support for Malware Appliances until the End of Life date, once that is determined. Customers who have purchased Series 6 hardware recently will be able to purchase maintenance for both appliances and storage until 5 years after the original purchase date, even if that extends beyond the End of Life date.
  • Please contact your local NetWitness Sales Representative or NetWitness Customer Support if you have any questions or concerns regarding the EOS and EOL.

 All Detect AI Versions:

  • Customers who have deployed NetWitness Detect AI are encouraged to begin planning a transition to UEBA on-premises for all supported use cases. 
  • Please contact your local NetWitness Sales Representative or NetWitness Customer Support Contact if you have any questions or concerns regarding the options. 

 All CloudSIEM Versions:

  • Please contact your local NetWitness Sales Representative or NetWitness Customer Support Contact if you have any questions or concerns regarding the options. 

EOPS Policy:

NetWitness has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.